Terms & Conditions

Welcome to Light Deer. These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before making any purchases. This website is operated by Foto Magic Limited.

Company Details:

Foto Magic Limited
35 Springate Field
Slough, SL3 7DH
United Kingdom
Company No. 14553832 VAT Number GB 450837488

1. General Information

By accessing this website, you agree to comply with these Terms and Conditions, all applicable laws and regulations, and any other policies or guidelines we establish. If you do not agree with these terms, you should not use our website.

2. Order Process

  • Order Confirmation: Once you place an order with Light Deer, you will receive an email confirmation detailing your order and payment information. This email confirms that we have received your order but does not guarantee acceptance or availability.
  • Order Acceptance: We reserve the right to accept or decline any order at our discretion. If there are any issues with your order or payment method, such as item availability or pricing errors, we will contact you about that to rectify those errors.
  • Pricing and Availability: All prices listed on our website are in GBP. We strive to ensure that all product descriptions, images, and prices are accurate, but errors may occur. If we discover a pricing error after you have placed an order, we will contact you and offer the option to confirm your purchase at the correct price or cancel it.

3. Payment Terms

  • Payment Methods: We accept a variety of payment methods, including credit/debit cards and PayPal. Your payment method will be charged at the time of order placement.
  • Security: We use industry-standard third party payment methods to receive payments and those parties use industry-standard encryption to protect your payment information. Your personal and payment details are securely handled, and we do not store payment card information on our servers.

4. Delivery and Shipping

  • Dispatch Time: Orders are dispatched within 12 hours of being placed. You will receive a tracking number once your order has been shipped.
  • Delivery Time: Delivery to the UK mainland typically takes 2 to 4 working days. While we strive to meet these timelines, delivery times may vary due to unforeseen circumstances.
  • Shipping Fees: Shipping fees are calculated at checkout and are based on the delivery location and the size of your order.

Please visit our Delivery Information for further details.

5. Returns and Refunds

You can return items within 15 days after you receive your order. Returned items must be unused, undamaged, and in their original packaging. Please visit our Returns and Refunds Policy page for further information about our returns and refunds policy.

6. Intellectual Property

All content on the Light Deer website, including text, images, logos, and graphics, is the property of Light Deer or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express permission.

7. Limitation of Liability

Light Deer is not liable for any indirect, incidental, or consequential damages that may arise from the use of our website or products. Our total liability to you for any claims related to your purchase shall not exceed the amount you paid for the product.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been made constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at info@lightdeer.co.uk.

Thank you for shopping with Light Deer. We appreciate your trust and are committed to providing you with the best possible service.